Online Store Terms and Conditions boksers

1 - Scope and Object of the General Conditions of the Store

These General Conditions are intended to regulate the terms and conditions governing the provision of the Online boksers Store Service (“Service” or “Store”).

The Service consists of providing, through the address www.boksers.com , access to the Online Store which, in addition to providing information on a set of products, allows the User, by electronic means, to order the products disclosed therein, under the terms and conditions described here.

The order of products must be made by Users aged 18 (eighteen) or older (individuals under the age must have authorization from their representatives). The elements and information transmitted by the User will enjoy full legal effects, the User recognizing the electronic purchases, and the User cannot claim the lack of a signature for non-compliance with the obligations assumed.

2- Product and Content Information

Boksers will do everything possible so that the articles presented do not contain manufacturing errors, and they will be quickly corrected whenever they occur. If you purchase a product that has different characteristics from those presented online, you have the right to terminate the purchase contract under the applicable legal terms (right of free termination - see point 9).

Boksers will do everything possible to send all the products ordered, but it is possible that, in certain cases and due to causes difficult to control by the boksers, such as human errors or incidents in computer systems, it is not possible to provide any of the products requested by the User . If any product is not available after placing the order, you will be notified by email or by telephone. At that moment you will be presented with the possibility of canceling the order with the respective refund, if you have already made the respective payment.

All information about prices, products, specifications, promotional actions and services may be changed at any time by boksers.

3 - Responsibilities

3.1 All products and services sold on the boksers Online Store are in accordance with Portuguese law.

3.2 The Store has adequate security levels, however boksers will not be responsible for any damages suffered by the User and/or third parties, due to delays, interruptions, errors and suspensions of communications that originate from factors beyond their control, namely, any deficiencies or failures caused by the communications network or communications services provided by third parties, the computer system, modems, connecting software or any computer viruses or resulting from downloading through the service of infected files or containing viruses or other properties that may affect the User's equipment. If for any reason of an error in accessing the Boksers Online Store website it is impossible to provide a service, the boksers will not be responsible for any damages.

3.3 Data and information queries carried out within the scope of this Service are presumed to be carried out by the User, with boksers declining any responsibility arising from the abusive or fraudulent use of the information obtained.

3.4 Boksers will not be liable for any loss or damage caused by misuse of the Service that is not directly attributable to it as intent or gross negligence.

3.5 Boksers is not responsible for losses or damages arising from non-compliance or defective performance of the Service when this is not directly or indirectly attributable to it by way of intent or gross negligence, not being responsible in particular for (i) errors, omissions or other inaccuracies related to information made available through the Service; (ii) damage caused by the fault of the User or third parties, including infringements of intellectual property, (iii) for non-compliance or defective performance resulting from compliance with court decisions or administrative authorities or (iv) for non-compliance or defective performance resulting from the occurrence of situations of force majeure, that is, situations of an extraordinary or unpredictable nature, outside the boksers and which cannot be controlled by them, such as fires, power cuts, explosions, wars, riots, civil insurrections, government decisions, strikes, pandemics, earthquakes, floods or other natural cataclysms or other situations not controllable by the boksers that prevent or hinder the fulfillment of assumed obligations.

3.6. Boksers does not guarantee that:

i) the Service is provided on an uninterrupted basis, is secure, error-free or functions infinitely;

ii) the quality of any product, service, information or any other material purchased or obtained through the Service fulfills any expectations of the User regarding the same;

iii) any material obtained in any way through the use of the Service is used at the User's expense and risk, who is solely responsible for any damage caused to their computer system and equipment or for any loss of data resulting from this operation.

iv) no advice or information, whether oral or written, obtained by the User from or through the Service will create any guarantee that is not expressed in these General Conditions.

3.7. The User accepts that boksers can in no way be held liable for any damage, including but not limited to damages for loss of profits, data, content, or any other losses (even if previously advised by the User of the possibility of occurrence of such damages), resulting from:

i) the use or impossibility of using the Service;

ii) the difficulty of obtaining any substitute for goods/services;

iii) unauthorized access or modification to personal databases.

4 - Consumer Obligations

4.1. The user undertakes to:

i) Provide personal data and correct addresses;

ii) Do not use false identities;

iii) Respect the order limits imposed.

4.2. If any of the data is incorrect, that is, insufficient, and for this reason there is a delay or impossibility in processing the order, or eventual non-delivery, the User is responsible, and boksers declines any responsibility. In case the consumer violates any of these obligations, boksers reserves the right to eliminate future purchases, block access to the store, cancel the supply of any other services made available simultaneously by boksers to the same User; and also not to allow the User's future access to any or any services provided by boksers.

4.3. It is expressly forbidden to use the products and services purchased for commercial purposes, namely for the purpose of resale of goods.

5 - Privacy and Personal Data Protection

5.1. boksers guarantees the confidentiality of all data provided by Users.

5.2. Personal data identified at the time of ordering as being of mandatory supply are essential for the provision of the Service by boksers. The omission or inaccuracy of the data provided by the User is their sole and entire responsibility and may give rise to the refusal to provide the Service by boksers.

5.3. The User's personal data will be processed and stored by computer and are intended to be used by boksers in the context of the contractual and/or commercial relationship with the User.

5.4. Under the terms of the applicable legislation, the User is guaranteed, without additional charges, the right of access, and for this purpose, contact the entity responsible for the processing of personal data.

5.5. The Internet is an open network, so the User's personal data, other personal information and all content hosted on the Service may circulate on the network without security conditions, even running the risk of being accessible and used by unauthorized third parties for the effect, and boksers cannot be held responsible for such access and/or use.

6 - Return (Right of Resolution)

6.1. The User, in the case of being a consumer, may exercise the right of withdrawal without demanding any compensation, provided that the reason is related to the defect of the item, within 15 (fifteen) days from the day on which the consumer acquires physical possession of the good.

To exercise this right, the User must indicate all of his/her identification data, the subscribed service that he/she intends to resolve and the subscription date. The communication must be made, by letter, by returning the purchased good, or by other suitable and susceptible means of proof within the period defined above.

The consumer must, within 15 (fifteen) days from the date of communication of the resolution, return the goods to the boksers in the proper conditions of use.

The package must be returned complete, as delivered. The costs associated with the return by CTT will be the responsibility of boksers_kids.

If the User chooses other forms of return, the respective shipping costs will be their responsibility.

6.2. Upon receipt of the return at boksers, the amount corresponding to the amount paid for the order will be returned to the User. If you have used a promotional discount code, this amount will not be refunded, that is, the refund will only be for the amount actually paid or exchange for an item of equal value and from the same collection.

6.3. The method of refunding the amount to be returned depends on the payment method used in the respective order. In the case of payments by credit card and PayPal, these are credited to the respective accounts. In other cases, when NIB information is provided, the refund is made to the indicated bank account. The refund is made up to 14 days after the receipt of the will for free resolution and the receipt of the return of the good.

6.4. In the absence of any of the components of the item sold or, if any of them are not in excellent condition, there will be no refund of the price or postage, and the product will be returned to the original shipping address.

7 - Intellectual Property

7.1. The Store is a registered website and the Service provided by the website itself is the responsibility of boksers.

7.2. The User acknowledges that the Service contains confidential information and is protected by copyright and related rights, industrial property and other applicable legislation.

7.3. The User acknowledges that any content contained in the advertising, highlighting, promotion or mention of any sponsor or advertiser is protected by the laws relating to copyright and related rights, the laws relating to industrial property and other property protection laws, so any use of these contents can only take place under the express authorization of the respective owners.

7.4. The User undertakes to fully respect the rights referred to in the preceding paragraph, namely refraining from performing any acts that may violate the law or such rights, such as reproduction, marketing, transmission or placement available to the public of such contents or any other unauthorized acts that have the same contents as their object.

8 - Service Security Conditions

8.1. The User undertakes to observe all applicable legal provisions, namely, not to practice or encourage the practice of illegal or offensive acts of good morals, such as the indiscriminate sending of unsolicited communications (spamming) in violation of the provisions of the law applicable to the processing of personal data and advertising communications through automatic calling devices, and must also observe the rules of use of the Service, under penalty of the boksers suspending or deactivating the Service.

8.2. The User expressly recognizes and accepts that the IP Network is a public electronic communications network that can be used by several users, and as such, subject to computer overload, so boksers does not guarantee the provision of the Service without interruptions, loss of information or delays.

8.3. Boksers also does not guarantee the provision of the Service in situations of unpredictable overload of the systems on which it is supported or of force majeure (situations of an extraordinary or unpredictable nature, outside the boksers and which cannot be controlled by it).

8.4. In case of interruption in the provision of the Service for reasons of unpredictable overload of the systems on which it is supported, boksers undertakes to regularize its operation as soon as possible.

9 - Suspension and deactivation of the Store Service

9.1. Regardless of any prior or subsequent communication, boksers may, at any time, and at its sole discretion, discontinue making the Service and/or part of the Service available to one or all Users.

9.2. Boksers also reserves the right to immediately suspend or terminate access to the Service, in the following cases:

a) When the User does not observe the conditions of use and others referred to in the General Conditions;

b) When boksers ceases access to the Store, upon prior notice 15 days prior to the termination date.

9.3. The suspension or termination of the Service by boksers, under the terms of the previous numbers, does not affect the User's or third parties' right to any indemnity or other compensation, and boksers cannot be held responsible or in any way burdened, for any consequence resulting from the suspension, cancellation, cancellation of the Service.

9.4. In the situations described above, boksers will notify the User, in advance, so that the User can, if desired, safeguard the content of their order viewing area within 3 (three) business days from the sending of the email or availability information on the main page of the Service.

10 - Communications

10.1. Without prejudice to other forms of communication provided for in these General Conditions, notifications made to the User relating to the Service, including any changes to these General Conditions, may be made to the User's email address, by SMS or telephone contact .

10.2. The User accepts to receive any and all communication and/or notification related to the Online Store, to the address, telephone number and or email address (“e-mail”) indicated in the order process.

11 - Technical Settings

11.1. Without prejudice to the provisions of the following number, boksers may change the Service and/or the technical conditions for providing it, as well as the respective rules of use, and must disclose such changes to the User at least 15 (fifteen) days in advance.

12 - Communications

12.1. Whenever boksers deems it necessary or convenient to optimize the browsing experience and/or improve the connectivity conditions, it may remotely reformulate the network configurations.

12.2. Without prejudice to the provisions of the following numbers, and bearing in mind the innovative nature of the Service and the technological evolutions to which it may be subject, the boksers may change its technical configurations whenever deemed convenient to adapt it to possible technological developments.

12.3. Boksers does not, however, guarantee the User to carry out any upgrades or improvements to the Service.

12.4. Some upgrades or new features of the Service may only be available against payment by the User and/or subscription by the User to Specific Conditions of use.

13 - Complaints

13.1. The User may submit any contractual conflicts, to arbitration and mediation mechanisms that are or will be legally established, as well as complain to the Boksers of acts and omissions that violate the legal provisions applicable to the acquisition of goods.

13.2. The complaint must be submitted within a maximum period of 30 (thirty) days, counted from the knowledge of the facts by the User, being registered in the boksers information systems, which must decide the complaint and notify the interested party within a maximum period of 30 (thirty) days from the date of receipt.

Applicable law

The Contract is governed by Portuguese law.